CUSTOMER CARE
We are Happy, we want you to be Happy Too! Let us know how we can help answer any questions, or address any concerns!
Have any questions or concerns?
We’re always ready to help!
Wholesale or Press?
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RETURNS
All sales are final. If there are any mistakes or issues with you product/order made on our end, we will gladly offer an exchange if returned within 10 days after received. Simply email us at info@shoptongueincheek.com.
FAQ
Information on Shipping?
Free Standard Shipping within the United States is available for orders over $25. Be sure to enter "Freeship" at checkout. This MUST be done at checkout, or $3 will apply for shipping, and this cannot be Refunded after the fact. Orders are shipped within 1-3 business days (Monday-Friday), and delivery by USPS generally takes business days 1-3 days. You WILL NOT receive an automated shipping notification, so Please allow a minimum of 6 Business Days to pass before checking on the status of your order.
Do you Ship Internationally?
We are excited to announce that we now offer International Shipping. Orders are shipped within 1-3 business days (Monday-Friday), and the cost is $10 regardless of the size of the order, so order away! Shipping delievry times vary by country.
How do I care for my product?
We recommend Dry Cleaning all products.
What are the dimensions of your Ties?
Tie is 2.5"inches at widest point. Total tie length is 57"inches. Our Ties are Handmade, so expect some variation.
What are the dimensions of your Pocket Squares?
11 inches X 11 Inches. Our pocket squares are Handmade, so expect some variation.
What are the dimensions of your Flower Lapels?
The Flower portion is 1.5" inches. The entire length is 3.5" inches